side is connected to ANID and the Ariba user ID you are trying to log in from is not the same Ariba. If you are taken to a login page instead of a page to sign up or login, check the unable to use existing username and password to accept and invitation under usernames and passwords section above. Common issues with registering your supplier account. Severn Trent can send you the username by using the “send username”, only If you managed to connect your Ariba account to their event previously, you should receive an official email from Ariba with the user details afterwards. If you click the link in the email to access the event, you should be given an option to sign up for a new user account or login with an existing user.Ĭhoose whichever of these options applies to you, and you will then be able to control what username is connected to Severn Trent’s event. The placeholder user ID entered is the username displaying in the email invitation. When your contact was created in our supplier database, a user ID field was required for us to complete to act as a placeholder ID until you successfully accept the invitation with your own username. You do not have to use the username we may have provided in the event invitation you received.
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